When contacting Camp Fenix ​​Expedition to confirm your hotel pickup, it is recommended that you provide the following information.

1. Provide your full name as it appears on your educational document.

2. Specify the exact date and time you wish to be picked up from your hotel.

3. Provide the full name and exact address of your hotel.

4. Provide a phone number where you can be easily reached during your stay.

5. If you have any questions or additional requests or relevant information, such as the number of people to be picked up or if you are carrying additional luggage, please inform us in advance.

Yes, we offer pickup services from several hotels in Cusco or the surrounding area. Please provide the name of your hotel and we can verify if it's within our service area.

Yes, it is possible to request pickup from a hotel outside the historic center. When booking, be sure to clearly indicate your hotel name and address so we can coordinate pickup from your specific location. Additional fees may apply for hotels located outside the historic center, so it is recommended to inquire for precise information on available options and any associated additional costs.

Yes, cash payments are accepted. You can make your payment before or after the requested service, and it can be paid directly to the Camp Fenix ​​Expedition Vehicle driver. Find your experience, make your reservation, choose when to pay, and enjoy your experience.

Our staff assigned to each service will be identified by carrying a sign with the Passenger's name and a logo with the name Camp Fenix ​​Expedition.